AN OVERVIEW OF THE IMPLEMENTATION OF QUALITY FUNCTION DEPLOYMENT (QFD) IN ACADEMIA

Abstract

The current study makes an effort to illustrate how Quality Function Deployment (QFD) might be used in the sector of education. QFD technique enables better strategic planning and design of educational systems to ensure better adherence to the societal criteria for sustainability. As well improved the educational process's resistance to disruption and readiness for urgent circumstances. The modification of QFD factors increased the improvement of PEIs' service quality and the application of certain variables necessary expertise and information as demanded by the sector and aid in the level of unemployment. The use of PSDM with Salability Quotient could guarantee quick hiring because students and recruiters have clear minds. To meet the demands of the moment and in response to changes in the business environment, we
must modify more consumer wants and broaden the channels for entrepreneurship education feedback. This will help us create a dynamic improvement process. The suggested methodology also offered secondary schools a roadmap for identifying issues and finding solutions in order to raise the bar and improve the caliber of instruction.