ISLAM, Faraz; AHMED, Tasneem. Automated Data Classification And Pre-Processing Of It Service Tickets For Future Machine Learning Predictions. INTERNATIONAL JOURNAL OF ADVANCES IN SIGNAL AND IMAGE SCIENCES, [S. l.], p. 1528–1543, 2025. DOI: 10.29284/3qhf5r63. Disponível em: https://xlescience.org/index.php/IJASIS/article/view/1795. Acesso em: 23 oct. 2026.